SHIPPING, ORDERING, RETURN INFORMATION
Shipping charges are as they appear in your shopping cart.
In some instances if the calculated shipping charges are lower than the actual shipping charges, we will contact you about. Otherwise all is go...
Air shipping at additional cost.
WARNING: PLEASE MAKE SURE THAT YOU ARE USING YOUR CORRECT SHIPPING/DELIVERY ADDRESS. IF THE ADDRESS GIVEN TO US IS NOT CORRECT, FEDEX WILL CHARGE US $10.00 FOR ADDRESS CORRECTION. PLEASE NOTE THAT WE WILL CHARGE YOUR CREDIT CARD FOR THIS CHARGE. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT DETAIL.
Before ordering make sure you know what you are ordering!
Topiary products are rather fragile in nature and most of returns can't be resold. Most returned products will discarded. It's your responsibility to order the right product.
Our prices are the lowest in the industry and we reserve the right to charge 50% restocking fee on all returns.
RETURN REQUEST MUST BE SUBMITTED WITH 14 DAYS FROM THE DATE YOUR ORDER WAS RECEIVED.
ALL RETURNS MUST BE PRE-APPROVED VIA EMAIL!
Shipping charges will not be refunded.
PLEASE NOTE THAT SHIPPING CHARGES ON OUR WEBSITE ARE FLAT CHARGES AND FOR THE MOST ARE LOWER THAN THE ACTUAL SHIPPING CHARGE WE PAY TO THE SHIPPING CARRIER.
ACTUAL SHIPPING CHARGES WILL APPLY TO ALL RETURNS.
If we mess up your order we will pay for our mistake and you will receive 100% credit!
Large topiaries are shipped via Common Carrier.
ALLOW 4 TO 6 WEEKS FOR LARGE TOPIARY PRODUCTION AND DELIVERY.
Your credit card will be charged after you order has been completed and processed for shipping.
Again, make sure you know what you are ordering!
Topiary Art Works
9926 South 151st Street West
(PO Box 574)
Clearwater, KS 67026
If you have additional questions please call us at 620-584-2366.
Email: firstname.lastname@example.org Phone: 800-355-3110